📖 Service information & guidelines

Please read the following information carefully before opening a ticket or purchasing a service.

📌Terms & guarantee

  • 6 + 1 day free: you pay for 6 days of service, but you receive 7 days. The extra day covers potential minor downtime, as system outages are sometimes out of our control.
  • Full guarantee: in the event of a major outage, we will extend or shift the service so no one gets cheated. You are guaranteed at least 6 full days, but can expect 7.
  • Support: all inquiries must go exclusively through your opened ticket. Do not send private messages (DMs) to staff or providers.

⚠️Requirements before setup

  • You must build a completely enclosed room exactly where you want the account to stand.
  • The room must be safe so the account never dies.
  • If an account dies due to a poorly secured room, it is your own responsibility.
  • Relocation fee: moving an account to a new location or setting it up again after a death will incur a relocation fee due to the extra work required.

💡Recommendation for high-yield / valuable farms

Using multiple accounts: in rare cases, individual proxies may drop for a few seconds, causing an account to disconnect for ~5 seconds. Since some farms do not restart automatically after a disconnect, we recommend using 2 accounts in the same area if you are running a high-yield or automated farm.

❓How does it work?

  1. Teleport: we teleport to you in-game. You must be standing ready inside the enclosed room.
  2. Setup: the account will set /sethome and remain there for the entire duration of the service.
  3. Privacy: there will never be any leak of coordinates.
  4. Rejoin: accounts automatically rejoin the server. Slight delays may occur after a server restart due to a queue of accounts.
  5. Duration: you pay for 6 days but can expect 7 - ensuring you receive everything we promise!

🚫Zero tolerance for spam & pings

Do not ping or spam staff if an account goes offline. We monitor our systems and handle issues as soon as we are available. Spamming or pinging staff may result in refusal of service or termination of your Customer status. Please keep all communication respectful and strictly inside your ticket.